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Most Asked Questions In The dash rummy:
Q1: How to log in after installing the dash rummy?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your phone to complete the login process. This eliminates the need for a password or email login, allowing for a seamless and easy login experience.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP after the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support through email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any further problems. Once installed, you should be able to play the app smoothly.
Most Asked Questions Related To Withdraw In The dash rummy:
Q1: What is the minimum withdrawal amount in the dash rummy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can only transfer income earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus amount itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.