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Most Asked Questions In The diamondexch99:
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone, and you'll be logged in. This method replaces the need for a password or email login, making it quick and easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the specified time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help complete the shift process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version, and you'll be able to log in and play without any problems. This simple update should get you back to enjoying the app.
Most Asked Questions Related To Withdraw In The diamondexch99:
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, higher than in other similar apps. You can only withdraw the money earned from gaming, with bonus amounts excluded. This means you can withdraw the rewards you've earned by playing, not the bonus rewards themselves.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must submit your KYC details through the app, which includes saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure onboarding experience. Please ensure all required details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the payment to go through.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.