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Most Asked Questions In The kheloexch:
Q1: How to log in after installing the kheloexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" to wait for the verification code. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date version. Once installed, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The kheloexch:
Q1: What is the minimum withdrawal amount in the kheloexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must fill out and submit all your KYC (Know Your Customer) details through this app. This includes saving your Aadhar card information, UPI (Unified Payments Interface) details, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, completing the process within 30 minutes to 3 hours. However, occasional delays with payments may occur, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. The winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.