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Most Asked Questions In The stake ac:
Q1: How to log in after installing the stake ac?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If you still face issues, wait for the OTP to be sent and timed out, then access the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the app from your device. Once uninstalled, download the latest version of the app. After installing the updated app, you should be able to log in and play without any issues.
Most Asked Questions Related To Withdraw In The stake ac:
Q1: What is the minimum withdrawal amount in the stake ac?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. You can withdraw your earned gaming funds once you've reached the minimum withdrawal threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you complete and submit all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the usual swift processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for the withdrawal request. If the funds aren't visible immediately, they will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.